@MojangSupport Me and my friend haven’t been able to play on a world together (cross play- mobile and xbox) for a couple weeks now. i’ve sent emails to support and haven’t gotten a response for about two weeks.
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that should fix the issue as soon as possible. Thank you for your patience while we work on the solution!