@MojangSupport I paid $35 for Minecraft: Java Edition on Feb 22 but when we try to launch it keeps telling us we need to buy the full version again. Please help.
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^TK
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As you might imagine, my young son asks daily if I heard anything. He used his own money to buy it. What can I tell him?
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It's been over a month now since my support request. We purchased Minecraft ages ago and my son is still unable to play. Can anybody help please???
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