@MojangSupport hi! We bought my daughter Minecraft in Dec 202, & downloaded it to her laptop. She played in Dec and Jan, & has tried to log in again today (Feb 27). But when she tries to log in only the demo pops up, & there is a msg saying...
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Hi there, we're having trouble signing my daughter into her account to play again... We have tried logging into the game itself (we purchased months ago, and she was happily playing until today - when she hasn't been able to log in).
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when I log into mojang, to see about her account details, it tells me to log into Minecraft - which I do, but it shows no purchases? Any advice, or links to direct me? We have the Microsoft version purchased April 2020
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