@MojangSupport my son raised incident# 1887161 4 days ago & he has not received a response. Can anyone help him? I paid €24 for a game he can’t access! Thanks
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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What is your turnaround time? I have a very disappointed boy asking me about this a million times a day! When can we expect to hear?
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At this point can someone credit me my money back. It’s has been 10 days since my son raised the incident request! Terrible customer service
Thanks. Twitter will use this to make your timeline better. UndoUndo
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