@MojangSupport
My realm has not worked for me since I bought it. I contacted support, they ran me in circles directed me to the help pages that I already explicitly stated I visited and told me to do things that I said I had already done.
For help with realms connection issues on Minecraft PC/Java Edition, please visit https://help.minecraft.net/hc/en-us/articles/360055710592-Minecraft-Realms-and-Multiplayer-Troubleshooting … ^TK