@MojangSupport Hi. My daughter can't log in. She is using correct email and password. We have tried resetting the password, but do not receive an email to do so after requesting one. Have tried at least 5 times. Have written support twice. Nothing. Thanks.
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^TK
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We had already sent two (no reply) but I have now sent one more, this time with a transaction ID.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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