@MojangSupport , please for the love!! How can my poor daughter get a password reset for her Mojang account?!? We are soooo frustrated! She has been trying for over a week. Meanwhile we purchased a Java edition AGAIN hoping going traight through Microsoft would help, but nope. ):
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^TK
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We’ve filled that out multiple times what else can we do?
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There is nothing else to do. Mojang support is a joke and they will not reply to tickets. People have waited for months.
End of conversation
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