@MojangSupport
I have bought minecraft java edition but I have not received the game, nor have I received any mail with the transaction IP.
What I can do?
For help with purchasing issues, please visithttps://help.minecraft.net/hc/en-us/articles/360042693692-Minecraft-Java-Edition-I-Was-Charged-but-Did-Not-Receive-the-Game- …
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I have already read it but the problem is that they have not sent me any mail with the transaction IP and if I do not have the IP I can not write a request for a refund
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