@MojangSupport My son is trying to download Minecraft which he purchased about 7 years ago. Unfortunately he is unsure which email address/password he used at the time. Is there any way of resolving this other than having to purchase it once more?
To keep your information secure, please complete our request form at https://help.minecraft.net/hc/en-us/requests/new … so we can quickly and safely assist with your question!
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Thank you. I completed the details on the attached form. My son subsequently received an email taking him to the reset password page. Unfortunately he has done this a few times but still hasn’t received an email allowing him to set a new password.
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