@MojangSupport I tried to renew my subscription to my realm "The Kingdom of Brilandria." But instead of renewing my realm it bought 3 months of a brand new realm for some reason. I now cannot renew my old realm. Please I'd like a refund and you havent responded my tickets.
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!