@MojangSupport hi guys! Both my husband and i have windows 10 64bit. Since the update 1.16.201 we are having start up problems. Red screen and nothing further. Before this update we had no problems. We could not play for the past 10 days and really miss it 
For technical help, please visit our Help site https://help.minecraft.net/hc/en-us . ^CD
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Thanks for the quick reply we already did bit did not find a solution.
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