@MojangSupport hello, I'm trying to purchase minecraft java edition. I signed in to my Microsoft account but when I go to pay, I get a payment error message. I tried two different browsers and two different credit cards. Are you able to assist me? Thank you
For help with purchasing issues, please visit https://help.minecraft.net/hc/en-us/articles/360042693692-Minecraft-Java-Edition-I-Was-Charged-but-Did-Not-Receive-the-Game- … ^CD
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Hello, thanks for the response. I haven't been charged. I have a pre auth payment for $0.00 on my card but that's it. I just got the payment error each time I tried it. I also followed the other help article on payments but nothing worked.
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