@MojangSupport Need some help, i bought a Minecraft card and says THIS CODE IS NOT VALID OR ALREADY REDEEMED. IT SHOULD BE CLARIFIED THAT THE PREPAID CARD IS NEW.
WHAT CAN BE DONE IN THIS CASE?
Replying to @Carlos_LS1
To keep your information secure, please complete our request form at https://help.minecraft.net/hc/en-us/requests/new … so we can quickly and safely assist with your question! ^RL
3:56 PM - 23 Dec 2020
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