Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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Replying to @MojangSupport
My Minecraft-Account is hacked and I can't log-in to my E-Mail. So there is no way to reset the password. I bought my Account like 5 years ago and it's (obviously) not possible to find the transaction-ID again.
1 reply 0 retweets 3 likes -
Replying to @hertheon
I'm sorry to hear that happened! Please send us an email with any details you can remember about the account at https://help.minecraft.net/hc/en-us/requests/new … and we'll do our best to help you out. ^AS
2 replies 0 retweets 0 likes -
Replying to @MojangSupport
I mean it's now nearly two weeks ago and I am still waiting for an answer.
2 replies 0 retweets 1 like -
Replying to @hertheon @MojangSupport
@MojangSupport it is now like half a year ago since my account was hacked. What are you doing that I have to wait like 6 months???2 replies 0 retweets 0 likes
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
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