@MojangSupport I've been trying to recover my purchase of Minecraft for months but your support hasn't replied. Can you help?
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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Can you check if my ticket is still open? I've had no update since September
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Wait no, March!
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still no sign of any help? is my ticket still open? it's been months.
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