@MojangSupport my son can’t connect to the Minecraft servers, is there something specific he needs to do?
Clueless Mother 

We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution!
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Thank you for getting back to me
that’s fine as long as we know it’s nothing we’re not doing
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