@MojangSupport I am trying to buy my daughter a copy of Minecraft. I have tried 2 different CC's, used multiple browsers including Chrome, Firefox and Edge and I cant get past the payment section of the process.
For help with purchasing issues, please visit https://help.minecraft.net/hc/en-us/articles/360042693692-Minecraft-Java-Edition-I-Was-Charged-but-Did-Not-Receive-the-Game- … ^SM
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That isn't helpful, to my knowledge I haven't been charged. I'm trying to purchase the game. After I enter my confirmation code with my financial provider it gives takes about 5 seconds then gives me the error I have added above. How do I complete the purchase?
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