Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account. For further assistance, please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist.
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I've already sent an email regarding this situation and have not gotten a reply. Is there any other step I can take to getting this resolved?
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