@MojangSupport You all still have a high volume of tickets? I submitted a ticket about not getting the password reset emails on 5/20 and still no reply. :(
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^CB
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So there are people who waited long than 5 months? What’s the average ticket turn around, 1 year? Sounds like you need to hire some more techs. Seriously 5 weeks would be bad enough, 5 months and most people assume you don’t actually exist.
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sounds like they just want you to buy another copy of the game you already own....im going through the same thing with an account i have had for over 10 years and nothing from them
End of conversation
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