@MojangSupport I tried to buy the game but during the payment process with the credit card an error message appeared. I have done it again and exactly the same. But this morning I have seen that 47,9 euros from my bank account have been paid to Mojang and I don't have the game!
For help with purchasing issues, please visit https://help.minecraft.net/hc/en-us/articles/360042693692-Minecraft-Java-Edition-I-Was-Charged-but-Did-Not-Receive-the-Game- … ^CD
-
-
I have already read the article but where I have to send the information. No email address appears in the article
Thanks. Twitter will use this to make your timeline better. UndoUndo
-
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.