Hey @MojangSupport I know you receive an enormous amount of help tickets, but I sent mine over a week ago and still haven't received a reply. I haven't been able to access my account for almost a month by now...
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It’s a very simple problem: My password doesn’t work for some reason and I am not receiving the reset password e-mails. Yes I have checked my spam box. Your automated reply did not help. To be frank, not responding within a week is borderline unacceptable:(
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Their ticket backlog is on the order of months. You could be waiting quite a while.
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