@MojangSupport I am unable to log in to my account with my normal credentials. This is all on a really old email that I no longer have access to (if that is to any help). This problem has persisted for a couple months now. Can you guys help me?
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID.
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I tried and have yet to get a response. that was a couple months ago. you specify that I have to use the email associated with your Mojang account (which I do not have access to). I did say in the email that you would have contact me on another mail but I never got a response.
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