@MojangSupport Hello, I do not have access to my account anymore. My password isn't working, and I don't receive the password-reset e-mail. I contacted you almost two weeks ago via the help form, but still have no response. Do you have an approximation of the response time?
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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I know you receive a lot of demands, but you really do not have a little estimation for the respond time..? Because I really need my Minecraft account this times, and that would reassure me to know the average respond time. Thank's for you're help.
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The average response time is anywhere from 2 weeks to a few months. This is due to the amount of requests they receive. :(
End of conversation
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