@MojangSupport I have sent 2 emails/tickets to the Support/Help address over the past 2 months with the only reply being the "Your support request has been received this is an auto response". I have provided documentation with transaction IDs and explanation of error, what now?
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
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I completely understand there being an influx in tickets, is there anyway to confirm that the tickets I had sent are still open and pending being assigned to an analyst? Or that the info I sent regarding the transaction IDs and and email attachments were received?
Thanks. Twitter will use this to make your timeline better. UndoUndo
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