We desrve more than the same tired response. Why is this long downtime not even being publicly addressed?
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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this is very unprofessional, people haven't been able to play your game that they pay money for, for a few days now, and all we get when we contact you is the same cut and paste response, that tells us you don't care, if you did you would release frequent updates. so upsetting
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I am just upset because they have no indication of these things on the website. Instead, I buy my realm yesterday, only to figure out that I just can't play it. I shouldn't need to do a research project into their built in server service to figure out if it works
End of conversation
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The bad customer service team apologizes for the inconvenience, but this is currently a known issue. The team is currently working on a fix but they will not give customers a hint at what the issue is or anything other than a copy/paste reply.
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