@MojangSupport well hello there! do you even check r/realms? i suggest you go do that now and see posts under *new* :) Minecraft isn't working for both java and bedrock but you wanna term it as an unknown issue. Please get your shit together. Its pay to use and you are looting!
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^CD