@MojangSupport can you help me with an account issue? I've had an open account issue via Mojaang's support email since March 2020 with no response - @MicrosoftHelps directed me to this twitter account.
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^CD
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I understand, but having received no update, I would like to either escalate or hear a status update. I don't need to get exactly into the same account I purchased Alpha with, I just want to play the game without re-buying.
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@MojangSupport hello, wanted to check in on this - I still haven't heard back on any of my requests from the support team.
End of conversation
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