@MojangSupport Minecraft will not load so we can play. It sits on the red MOJANG studios screen and never loads past it. We haven’t be able to play for a week. Why does this keep happening and when will it be fixed?
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID.
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It started working again, just like before. No explanation.
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