We posted a link to a non-official support site that we probably shouldn't give attention to. Anyway, please don't give your information to anyone other than http://help.minecraft.net .
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
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"Try"?
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can you reply me quickly? My ticket Id is 274986 plz be quick!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
And I sent a reply to the Auto reply, it said like this picture. Can you help help me