@MojangSupport My friend's account looks like it was hacked back in april. He's been unable to log in for some time. It was never migrated. We can't find his transaction ID. We can provide any details we can. I gave him a 2013 cape. we'd love to recover it without a new purchase.
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^SP
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I guess you didn’t read my tweet. :( no transaction is this is a many years old purchase.
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I put in a request a while ago. Hopefully you can still do something.
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No help here at all? I submitted to that page. Provided no Transaction ID as per my tweet, and your reply was "here's how you find a transaction ID". I do not have a TID from over 10 years ago from a bank that doesn't exist anymore. HELP?! some hacker just gets to keep this acct?
Thanks. Twitter will use this to make your timeline better. UndoUndo
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