Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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Replying to @MojangSupport
Someone got in my account, changed the credentials but I never got a email saying that my password got changed. I don't receive the password reset emails. I don't have a transaction ID since i got it through a gift card back in 2015. Contacted support 2 weeks ago. I'm stressed.
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Replying to @awayhomegang
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
2:44 AM - 11 Sep 2020
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