@MojangSupport sent a support request two weeks ago because I can’t login to an old account and lost access to the email address. Provided a receipt. No response back at all. Understand being backed up but seems like you are just shut down completely.
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
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Do you think an eight week wait is reasonable? Would you wait eight weeks if you were the customer?
Thanks. Twitter will use this to make your timeline better. UndoUndo
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