im currently in the middle of a shit-battle: is @MojangSupport or @AskPayPal a worse support experience - with mojang you at least talk to only one person but it takes 3 months and they're useless. w/ paypal it's faster but it's like talking to a cat w adhd and they're useless
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^SP