@MojangSupport My purchased texture packs have disappeared on Bedrock (Switch) and I've not gotten a response on my support ticket, despite submitted proof of purchase. I know y'all are busy, I'm just curious about an expected TAT on response?
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
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...okay, so relentlessly reply to the support email I got every few days until I badger them into looking at my ticket, given the canned response here. Got it! Thanks, anonymous worker bee!
Thanks. Twitter will use this to make your timeline better. UndoUndo
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