@NintendoUK @MojangSupport ok I'm officially fed up, children got minecraft for the switch for Christmas, it's NEVER worked. Constant freezing & error messages. Nintendo say it's mojang, mojang say it's Nintendo... will someone do something?
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^SP
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It's a game cartridge not a download though? And was a Christmas gift.
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