@MojangSupport (pc) when I try to login on the mojang website I fill in all the questions, and all of them are fine, except the one about the names of your grandparents. So when I try to send an email to my account the email never reaches the account, and I can't login anymore.
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^SP