@MojangSupport I just paid for Minecraft Java Edition, I got a discount in my account, and I have no game ID nor any access to that game edition, could you please help me?
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^SP
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I do not have an ID because I never received a confirmation email, I only have proof that the payment was made ...
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I bought the game yesterday through the official website and it gave me an error when I made the payment but I still debited it from the e-prepaid card since I bought from Colombia ..
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I sent an email with my data and the capture of the purchase that me showed bancolombia and I still do not receive an answer
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