Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
I'm sorry to hear that happened! Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
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i sent an email and have been waiting, that was yesterday, I would like to get in touch with a person if possible, I've seen people saying they've waited months, i've already got support from steam and my email service, just waiting on you
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took them 3 months to reply to me and they still haven't solved my issue. good luck
End of conversation
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