@MojangSupport
How do I know if my Minecraft support request is still active to be looked at? This is my second attempt to get support and got the same exact email mere seconds after I made the request and responded, like the first time last month, that my issue is not resolved.
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
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I understand, though the lack of knowing if it is still queued to be addressed rather then getting an auto response makes me anxious.
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