Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
To find out how to locate your transaction ID or retrieve it if you no longer have it, see https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-Transaction-ID- … ^SP
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I no longer have access to the email connected to the Minecraft account.
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