@MojangSupport my friend cant connect to our realms server he's disabled firewall, reinstalled java and restarted pretty much every electronic device in his house pls halp
I'm sorry your friend is having trouble! I would check out this article to get help with Realms: https://help.minecraft.net/hc/en-us/sections/360004954931-Minecraft-Realms …. If they're still having trouble after, have them send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we'll do our best to help. Thanks! ^AS