@MojangSupport I don’t do Minecraft but am trying help find my sons purchased packs that have disappeared (the store says Owned 0)...can you help?! I have a couple of PS4 purchase ID’s from June if that helps restore them!
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Gamertag. ^SP
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Panic over...got back from work and the kids have sorted it out by logging out and back in again!
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