@MojangSupport How long does support take to answer? Five days without a response is crazy for something as simple as proving I purchased the game years ago and its not showing up in my account.
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
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If it's taking weeks to months to respond to tickets, it's time to hire more support staff and build a better support ticket system.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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