We will NEVER ask you for this kind of information, unless it's through our official intake form at http://help.minecraft.net . Do not respond to this email.pic.twitter.com/OaZrWWHyJF
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^SP
I hate to be *that guy* but it's been a "known issue" for nearly a month. I understand responses won't be as quick but I've had this glitch about 8 or 9 times, and everg time I've had to delete and redownload the game
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