@MojangSupport Hi, me and my friend have been experiencing issues with logging in on minecraft on PS4. We both get stuck on the loading screen and it has been 3 weeks now and we haven’t been able to play at all since. Are you able to help, thanks.
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^RL