@MojangSupport Hello! I have a nephew who has been unable to play Minecraft online for a few months on his PS4. His PSN ID is linked to a Microsoft account, but he sees this:pic.twitter.com/E98uD0ROQs
You can add location information to your Tweets, such as your city or precise location, from the web and via third-party applications. You always have the option to delete your Tweet location history. Learn more
Please have your nephew send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. ^RL
He has tried to navigate this issue unsuccessfully, and asked me to help him out. If you DM me, I can provide his PSN and Microsoft account details. The help form you submitted requires an email associated with a Minecraft account, and he used an ID associated with his mobile #.
I sent an email with the details, but used my email so it would go to me. Nephew's details are in the description. Received an email with request ID 930653. Replied stating that the automated reply did not resolve my issue. Please let me know what typical wait times are.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.