@MojangSupport My son's game disappeared ? we purchased it in 2015 and since this morning he can't play and been asked to purchased a new game? why?
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^SP
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I did that, over 24 hours ago. no response, not even acknowledgment. there must be a faster way to contact you? I paid for my son's account, it was hacked. where is your security dept. How is possible to hack Minecraft account so easily?
Thanks. Twitter will use this to make your timeline better. UndoUndo
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