@Minecraft @MojangSupport someone stole my account 3 weeks ago and no one in customer service has helped in 3 weeks. I’ve lost hope in ever playing again. I’ve submitted the transaction ID in my requests for help. The thief even changed my skin. I’m so sad.
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP