@MojangSupport
I own a legacy minecraft account from many years ago. I've tried to update/migrate to a mojang account a couple times now but I always get stopped by the 'transaction ID'. I don't have one (didn't have a credit card in high school). Can I not do it?
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Replying to @nad12985
No worries! Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … with any details you can remember about the account and we'll do our best to help you out. ^AS
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Replying to @MojangSupport
Is there some sort of confirmation that I can get that my ticket is in a queue/waiting? I know I should expect it to be slow due to high volume, it just hurts when the realm time is getting used and you can't play on it. I have a ticket/reponse code but no way to use it.
1 reply 0 retweets 0 likes
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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