@MojangSupport hi lovely Minecraft support people! I'd really like to play this brilliant game again, but I'm still waiting to hear back about ticket 636549 - any news would be very welcome!
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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Thanks for replying. My ticket was opened in May, are you that far behind in your backlog?
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